Privacy Policy

Last updated: December 2024

1. Introduction

Connect Technologies ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website connecttechnologies.co.uk or use our services.

2. Information We Collect

Information You Provide

We may collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and job title
• Messages and communications you send to us
• Information provided when using our services

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on our website
• Referring website address

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Provide, maintain, and improve our services
• Send you updates and marketing communications (with your consent)
• Comply with legal obligations
• Protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: Where you have given clear consent for us to process your personal data
• Contract: Where processing is necessary for a contract we have with you
• Legitimate interests: Where processing is necessary for our legitimate business interests
• Legal obligation: Where we need to comply with a legal requirement

5. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Law enforcement or regulatory bodies when required by law

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request data portability
• Withdraw consent at any time

8. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings. For more information, see our cookie banner when you first visit our site.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: hello@connecttechnologies.co.uk